boybet Platform Privacy Notice

What We Collect on boybet

We collect several categories of data when you use boybet. First, we collect identity information: your full name, date of birth, email address, phone number, and a valid government-issued ID number. We use this data to verify your identity during account setup and to comply with KYC (Know Your Customer) regulations.

Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, or e-wallet, we receive details about your transaction — the amount, the payment method, the date and time. We do not store your payment card details or bank login credentials; our payment processors handle that data securely on their own servers.

Third, we collect activity data. This includes every game you play, your bets and payouts, your bonus claims, and your account balance at each point in time. This data helps us provide accurate account statements and investigate disputes. We also collect technical data: your IP address, device type, browser type, and general location data (country or city level, not street address).

How We Use Your Data on boybet

We use your identity and payment data to verify your account, process your deposits and withdrawals, and comply with anti-money-laundering (AML) and KYC regulations. During high-activity periods — such as around Idul Fitri, Idul Adha, Imlek, or Nyepi — we may conduct additional verification checks to prevent fraud.

We use your activity data to maintain your account balance, calculate your game payouts, and generate your transaction history. If you contact our support team with a dispute, we review this data to investigate. We also use aggregated activity data (without personal identifiers) to improve our games, understand player preferences, and develop new features on boybet.

We use your technical data to protect your account security, detect fraud, and prevent abuse of our platform. For example, if we detect unusual login patterns or withdrawals from a new device, we may ask for additional verification.

Third-Party Processors and Our boybet Data Sharing

We share certain data with third parties who help us operate boybet. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners) receive your payment information to process deposits and withdrawals. These processors have their own privacy policies and security standards.

We also use third-party service providers for email delivery, customer support ticketing, and fraud detection. These providers access only the data necessary to provide their service and are contractually bound to protect your information.

Our servers may sit outside your jurisdiction. By using boybet, you consent to your data being transferred and stored internationally. We apply the same data protection standards globally, regardless of server location.

Cookies and Technical Data on boybet

We use cookies to remember your login status, store your preferences (such as preferred language or display theme), and track session activity. Cookies are small text files stored on your device that allow us to recognise you when you return to boybet.

We use both essential cookies (required for boybet to function) and optional cookies (used for analytics and performance improvement). You can disable optional cookies in your browser settings, though this may reduce your experience on boybet.

We also use similar technologies — pixels, beacons, and local storage — to collect technical data about how you interact with boybet. This helps us understand which features are popular and identify technical issues.

Data Security and Retention on boybet

We protect your data using industry-standard encryption (SSL/TLS) for all connections to boybet. Your password is hashed and salted before storage — we never store plain-text passwords. Your payment information is handled by PCI DSS-compliant processors, not stored by boybet.

We retain your account data for as long as your account remains active, plus a retention period after closure to comply with legal requirements. Transaction history is retained for at least five years to support regulatory compliance and dispute resolution. After the retention period, we delete or anonymise your data.

Your Choices and Contact on boybet

You can manage your data preferences from your account settings on boybet. You can update your profile information, change your contact preferences, or request data deletion at any time.

If you believe we have misused your data or failed to protect it, contact our support team immediately. We respond to all privacy complaints within 5–10 business days. If you are not satisfied with our response, you may escalate your complaint to the relevant data protection authority in your jurisdiction.

Players across Jakarta, Surabaya, Bandung, Medan, and Semarang can contact our English-language support team through the help menu in your account. We are available during all operating hours to address privacy concerns.

Our Privacy Commitment on boybet

We at boybet believe transparency about data practices builds trust. This privacy notice describes what we collect, why we collect it, and how we protect it. We do not sell your data, use it for unexpected purposes, or share it more widely than necessary to operate our platform.

If our privacy practices change, we will update this notice and notify you through your account. Your continued use of boybet after an update constitutes acceptance of the new practices. You always have the right to request your data, correct it, or ask us to delete it — contact our support team to exercise these rights at any time.

This privacy notice was last updated and applies to all data collected on boybet. For the complete legal privacy policy, visit our full Privacy Policy document. If you have any questions about how we handle your data, our English-language support team is ready to help.